Stakeholder engagement, both internal and external to a project is critical to its success in the planning and implementation stages.

At Pier2Pier we place a heavy emphasis on engagement through all stages of a project’s lifecycle. This takes many forms depending on the scope of the project, ranging from market sounding though to ongoing engagements with a diverse range of proponents in the tourism sector.

In the health sector we work closely with users to define their service needs and ensure that, through carefully managed co-design processes, they are translated into easily deliverable outcomes.

At Pier2Pier we not only have the capability to lead projects but also to manage project teams. For many of our projects we are asked by the client to engage, lead and mange the broader advisory team including design and technical, legal, financial and commercial and economics.

Our mandate is to be a good industry partner and work with advisors to ensure the best project outcomes are achieved. On projects we have undertaken in the health, education and tourism sectors we have not only worked closely with clients to identify the project team but, where required procure them, and ultimately manage them.

We recognise that we can't do everything a project or client requires and have a reputation for establishing long standing partnerships with like minded advisory businesses.

Through our work in the planning and business cases stages we have worked in partnership with multiple design and technical, legal, financial and commercial and economics organisations. We are therefore well placed to identify, procure and manage a range of service delivery partners if required.

To illustrate our commitment to long term partnerships we have been working with Film Focus Productions to develop compelling videos in support of many of the recent business cases we have led.

Ongoing and regular consultation is key to ensuring that there are no surprises. To realise the social and economic outcomes we are after it is essential that views are captured through engagment processes such as social impact evaluation. Often the quietest voices are the most compelling and our approach is ensuring that they are heard.

At a community level we have managed and led processes to ensure that social outcomes are realised through the delivery of care closer to home. At an organisational level we have worked with internal and external stakeholders to understand the operational and financial challenges of managing a diverse and complex estate. Our recommendations and advice have resulted in long term sustainable outcomes.